Reference

Clear Terms For Your tiger189 Account

tiger189 Terms & Conditions set the rules for opening, using, funding, and closing your account in Indonesia.

Phone verificationWallet checksLocal-law accessData requests
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tiger189 Clear Terms For Your tiger189 Account
HELP WITH TERMS

Get Account Policy Help Without Guesswork

A clear contact path matters when a Terms & Conditions question affects your account or wallet status. We ask you to contact the support route shown inside your account area and include the registered phone number, transaction reference, and the clause you are asking about. This lets us separate a login issue from a DANA, OVO, GoPay, or QRIS status check. For people in Medan, the same account-based route applies as for other Indonesian locations, subject to local-law access.

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Account access

If phone verification blocks access, send the registered number and the exact message shown on your phone. We use those details to check the account step covered by the Terms & Conditions before asking for anything further.

Wallet status

For a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account question, include the receipt reference and time. We can then match the payment record with the account conditions instead of treating a missing status as a completed transaction.

Policy requests

To ask about a clause, data correction, or account closure, name the request clearly in the support contact path. We reply through the account route connected with your details and explain the next step under these Terms & Conditions.

DATA AND ACCESS

How We Apply These Conditions

Our policy work follows the same account trail you use: phone verification, wallet status, payment references, device access, and support contact.

Account data

We use your registered phone number and account details to identify the account, complete phone verification, and respond to policy requests. If a detail is wrong, tell us through the account support route and state which field needs correction.

Cookies

Cookies can keep your session and security choices consistent when you move between the lobby, wallet area, and policy page. Clearing them may require another login or phone check, while the account conditions remain unchanged.

Account security

Keep your phone, login details, and payment references private. We may ask for account-linked details when checking ownership, but you should not send a password or give another person control of your account.

Payment records

A receipt from DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account helps us trace a transaction. We compare its reference with the account record before confirming whether the relevant condition has been met.

Retention requests

We retain account and transaction records for the period needed for security, account administration, and legal duties. You can ask what information is held through support, and we will explain any limit on deletion or access.

Policy changes

When Terms & Conditions change, we place the revised wording on this policy page and identify the affected account rules. Contact us before continued use if you need a clause explained or want to request account closure.

Terms & Conditions Questions Answered

These answers focus on the account decisions that usually matter before you continue: who may access the service, how phone and wallet checks work, what happens to your data, and where to send a request. The full Terms & Conditions remain the controlling text. If a specific situation is not covered here, use the support path connected to your account and include the relevant payment or verification reference.

They cover account opening, phone verification, permitted access, payment confirmation, withdrawal checks, cookies, data handling, account security, policy changes, suspension, and closure. They apply when you use the account from Indonesia where local law permits and should be read before continuing.

Access depends on local law and your eligibility in the location where you are using the account. Our Terms & Conditions do not replace local requirements. Check your position before opening an account, and contact support if a location or access question needs clarification.

Phone verification links the account to the contact detail you provide and helps us check account ownership. We may require it before account access or a policy request is completed. Use the registered number and report any mismatch through the account support route.

The payment name, reference, and account details must match the information requested during a DANA or QRIS transaction. A receipt helps us trace status, but confirmation follows the account checks in the Terms & Conditions. The same approach applies to OVO, GoPay, and bank transfer.

You can ask through support about account details held for administration, security, payment tracing, and policy contact. State whether you want access or correction. We assess the request under the Terms & Conditions, applicable local law, and any retention duty affecting the record.

Use the support path inside your account and identify the registered phone number, the field requiring correction, and the reason for the request. We may verify ownership before changing it. Payment references should remain accurate so DANA, OVO, GoPay, or QRIS checks can be matched.

Send an account-closure request through the account support route and include your registered phone number. We check outstanding payment or verification matters first, explain any records that must be retained, and confirm the closure steps under the current Terms & Conditions.

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